Procurement’s Favorite Sport: Negotiating With People Who Swear They Have ‘No More Margin’

Alright, pull up a chair.
If you’ve been in procurement long enough, you know vendor negotiations aren’t a “process.” They’re a corporate circus, except nobody’s having fun and the clowns charge you freight.

People on LinkedIn make it sound like a “collaborative partnership.” Cool.
Meanwhile, in the real world, I’ve had negotiations where someone brought a faxed price sheet from 2011 and said, “This is still current, right?”

Let’s get into the actual stages — the ones that don’t appear in textbooks because they were written by people who haven’t spoken to a supplier since flip phones.


1. Discovery Phase: “We’d love to understand your capabilities.”

Translation:

“We clicked your website. Half the links are broken, your ‘About Us’ page still says Coming Soon, and we’re praying you actually know how to make the thing we need.”

Vendor translation:
“We read your RFQ. One column said ‘???’ and another said ‘pls confirm’ so yeah… we have questions.”

This phase ends with both sides nodding confidently while quietly wondering,
“Do you know what we agreed to? Because I sure don’t.”


2. The Pricing Dance

Vendor starts high. Like “my CFO says I have to” high. You start low. Like “if I don’t fix margin, I’m eating cafeteria salad for the rest of the year” low.

Pro Tip:
If the vendor says, “Let me check internally”, which in reality means “I already know the number, but I need to disappear for 48 hours to pretend this is difficult.” and they come back looking exhausted with exactly 2% lower than before. (I am sure everyone buyer/procurement person reading has gone through this at least once in their lifetime)


3. The Data Battle

Here’s where the spreadsheets come out.

You:
“Our forecast shows stable demand.”

Vendor, holding a graph shaped like a ski slope: “We’re seeing some volatility.”

Neither of you is right. The real truth is that the MRP will explode on the 27th of the month and trigger a rush PO anyway.

A vendor once said our forecast didn’t match theirs, and then showed me a chart printed so low quality I had to squint like my grandpa trying to read a menu in dim lighting.


4. The Terms & Conditions Showdown

This is where procurement earns its paycheck.

Payment terms, warranty clauses, liability, quality expectations — all neatly discussed until someone utters the forbidden phrase: “This is just our standard contract.”

No. No it isn’t. It was typed in 1986 by someone who thought KPIs were a boy band.

You redline it. They redline your redlines. It’s redlines all the way down. Both your legal teams review, they redline it. At some point, I will be like – “Can we get all the stakeholders in one room and make a decision.”


5. The “Relationship Building” Lunch

Also known as: “The hour where you awkwardly pretend you didn’t just argue over a 3.5% price reduction.”

There is always pasta. You will always say, “We value partnerships.”
Nobody will say, “We’re both here because our CFOs told us to be.”

Do you remember that time when you had a vendor butter you up with tiramisu and then hand you a quote increase in an email, the following day that could’ve paid for the entire dessert menu? I certainly do.


6. The Final Agreement (Until Next Cycle)

You sign. They sign. Everyone shakes hands.

And quietly, both sides think: “I can’t wait for next year when we put on this circus again.”. The agreement will go sit in a SharePoint site and nobody finds it again until there is a dispute.


How to Actually Win Vendor Negotiations (Without Losing Your Sanity)

  • Bring data. Actual numbers you trust enough to bet your job on.
  • Ask for transparency early. If they won’t explain cost drivers, that’s not a supplier — that’s a red flag with a lead time.
  • Be assertive but human. “No” is a complete sentence, when always backed by a genuine WHY.
  • Focus on total cost, not unit cost. Freight, defects, late shipments— the real margin killers.
  • Reward good performance. Good vendors are rare. Ease up on the terms if needed to make it work.
    • Vendors that lie deserve RFQs at midnight (Not really. But, That’s just how I feel – Yes I know I am evil).

And the ultimate rule:

If your negotiation strategy relies on hope and prayers, you’re negotiating wrong.


Closing Thought

Vendor negotiations don’t have to be hostile. But they do have to be structured. The best negotiators aren’t loud — they’re prepared.
And in a world where supply chains break faster than New Year’s resolutions, preparation is the only advantage left. Stay sharp. Stay caffeinated. And remember: If a vendor says “trust me,” run.

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